Cancellation & Shipping Policy:
Cancellation Policy:
Order Cancellation:
To cancel your order, please email us at [infopitsstop@gmail.com] as soon as possible. We will do our best to accommodate your request; however, please be aware that once production has begun, cancellation may not be possible.
Customized Orders:
For customized products, cancellation requests must be made within 3 hours of purchase. After this period, production may already be underway, making it difficult to cancel. If you wish to cancel a customized order, please contact us immediately.
Non-Customized Orders:
For non-customized products, cancellations can be requested before the order has shipped. Once the order is dispatched, our return policy will apply.
Shipping Policy:
Shipping Locations:
We offer shipping across India. Shipping rates and delivery times may vary depending on your location.
Order Processing Time:
Please note that as we provide print-on-demand services and do not keep inventory, it typically takes 1-2 business days to process each order (excluding holidays). This timeframe may vary based on the complexity of the design and current order volume.
Shipping Methods:
We partner with reputable shipping carriers to ensure timely and reliable delivery. During checkout, you will be able to select the shipping method that best suits your needs.
Shipping Time:
The estimated delivery time depends on your location and the selected shipping method. Standard shipping within India generally takes 8 to 10 business days.
Shipping Delays:
While we strive to deliver your order within the estimated timeframes, unforeseen circumstances such as extreme weather or postal service disruptions may cause delays. If you experience a significant delay, please contact our customer support team, and we will assist in tracking your shipment and resolving any issues.
Incomplete or Incorrect Shipping Address:
It is the buyer’s responsibility to provide a complete and accurate shipping address during checkout. Please review your shipping information carefully before submitting your order. We are not responsible for delays or non-delivery resulting from incomplete or incorrect addresses provided by the buyer.
Lost or Damaged Packages:
In the rare event that your package is lost or arrives damaged, please email us at [infopitsstop@gmail.com] immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome.
Please note that this Cancellation and Shipping Policy is subject to change without prior notice. We recommend reviewing this page periodically for updates.
If you have any questions or concerns regarding our policies, feel free to contact our customer support team. We are here to assist you.